Visiting Hours & Policies

Central Vermont Medical Center recognizes the value of family and friends in the healing process. Learn about our visiting hours, policies, and how to contact patients.

Changes in Hours and Visitation Updated 7/1/2020

VISITING HOURS: 10 a.m. - 6:00 p.m.

We know family members and loved ones play a key role in supporting the wellbeing of patients. In addition, volunteers provide crucial assistance to our patients and staff. As we seek to prevent the spread of COVID-19, CVMC has made temporary changes to our policies to protect the health of patients, residents, and staff.

For All:

  • All out-of-state visitors and those who have been in close contact with a person sick with COVID-19 are required to adhere to the Vermont Agency of Human Services guidelines to quarantine for 14 days prior to visiting CVMC.
  • All patients, visitors, staff, vendors, and volunteers are required to wear a mask that covers the nose and mouth. Visitors who are not able or willing to wear a mask for the duration of their visit will not be permitted to enter CVMC facilities.
  • Everyone entering CVMC buildings and clinics will be screened for COVID-19 symptoms. This screening will include a temperature check. Those not meeting screening requirements will not be allowed to enter unless cleared by the receiving department, in which case they will be brought to a separate room to wait to be escorted to their destination.
  • ADA service animals are permitted. All other animals, including previously approved therapy dogs/support animals, are not allowed at this time.

Inpatient/Acute Care and Emergency Department:

  • No visitors for COVID-19 positive or COVID-19 rule-out patients.
  • All designated visitors/support persons must be over the age of 16 and will be identified by the patient. They must pass the health screening upon entry and wear a mask for the duration of their visit.
    • If the designated visitor is present at the time of the patient’s admission, they will share their contact information and wear a visitor wristband.
    • Designated visitors not present at the time of admission may enter at the main entrance between 10 am and 6 pm and proceed to the information desk to present their ID to receive a wristband.
    • The designated visitor will show the screeners their wristband and sign the visitor log book at the information desk each time they visit.
    • Designated visitors for patients in the Emergency Department and Surgical Services do not need wristbands.
  • Visitation designation cannot be transferred to another visitor.
  • Patients in End-of-Life Care: Visitation for patients in end-of-life care will be managed by their care team. One designated support person will be welcomed when a patient transitions to comfort measures. No more than two designated support people may be permitted in the patient room at the end of life.
  • End-of-Life Planning: Families members involved in end-of-life planning will pre-schedule a meeting with the Palliative Care Team. If this meeting is in person, they will follow the process for designated visitors and report to the information desk after screening.
  • ICU, 2 North, and 2 South: One designated visitor.
  • Labor and Delivery: One designated support person who remains with the patient on the unit. Hospital contracted doulas are permitted as an additional support person. If an infant is required to stay after the mother is discharged, visitation should follow the pediatric guideline.
  • Pediatrics: Two parents/guardians, or one parent/guardian and visitor, may accompany pediatric patients.
  • Inpatient Psychiatry: No visitors until further notice.
  • Emergency Department: One designated visitor. Two parents/guardians, or one parent/guardian and visitor, may accompany pediatric patients. Designated visitors, parents, and guardians must sign the Emergency Department visitor log book.
  • Surgical Services: One designated support person to escort a patient undergoing surgery or procedure. This person must remain in the designated waiting area for the duration of the procedure. Visitors are tracked at the waiting room check-in desk.
  • Woodridge Rehabilitation and Nursing: No inside visitors until further notice. Outside visitation by appointment.

Exceptions: The Chief Medical Officer, Chief Nursing Officer and the Administrator of Woodridge, in collaboration with CVMC’s infectious disease team, will review other exceptions.


  • No visitors are permitted except the following. All visitors will be screened on entry:

  • Medical Clinics, Diagnostic Imaging, Laboratory, and ExpressCare: One support person over the age of 16 is permitted to accompany patients to visits if the patient requires support or assistance to access their appointment.
  • Prenatal Ultrasounds: One designated support person.
  • Prenatal Testing in Women and Children’s Unit: One designated support person.
  • Pediatrics: Two parents/guardians, or one parent/guardian and a visitor, may accompany pediatric patients.

General Notes:

  • This policy will be modified on a case-by-case basis for unique circumstances.
  • Designated visitors are asked to remain in the patient room during their visit and not congregate in hallways, waiting rooms, or lobbies. The designated visitor for a surgical patient must remain in the Surgical Services waiting area. Inpatient visitors that are here for an extended period of time can purchase food in the cafeteria and return to the patient room to eat.
  • We will make every effort to support patient and family interaction by deploying the use of technology whenever possible.
  • Everyone is asked to sanitize their hands upon entry/exit from the building, entry/exit from the unit or clinic, and entry/exit from patient rooms.
  • Employees are restricted from visiting patients either on- or off-duty, unless they are the designated visitor.
  • Any visitor who does not comply with this policy will be asked to leave the premises.