Visiting Hours & Policies

Central Vermont Medical Center recognizes the value of family and friends in the healing process. Learn about our visiting hours, policies, and how to contact patients.

Changes in Hours and Visitation Updated 9/14/2020


We know family members and loved ones play a key role in supporting the wellbeing of patients. In addition, volunteers provide crucial assistance to our patients and staff. As we seek to prevent the spread of COVID-19, CVMC has made temporary changes to our policies to protect the health of patients, nursing home residents, and staff.

For All:

  • All visitors must follow current VT State Guidelines for quarantine. Those who have been in close contact with a person sick with COVID-19 must not visit CVMC.
  • All outpatients, visitors, staff, vendors and volunteers are required to wear a mask that covers the nose and mouth for the entire time they are in the building. Visitors who are not able or willing to wear a mask for the duration of their visit will not be permitted entry to CVMC facilities. Commercial masks with outflow vents are not permitted.
  • Everyone entering CVMC buildings and clinics will be screened for COVID-19 symptoms. This screening will include a temperature check. Outpatients not meeting screening requirements will not be allowed to enter unless cleared by the receiving department in which case they will be brought to a separate room to wait to be escorted to their destination. Visitors not meeting screening requirements will not be allowed to enter.
  • Visitors should stay in the building for the duration of their daily visit. Exiting and re-entering is highly discouraged.
  • ADA service animals are permitted. All others animals, including previously approved therapy dogs/support animals, “service animals in training” are not allowed at this time.

Inpatient/Acute Care and Emergency Department:

  • No visitors for COVID-19 positive patients or persons under investigation (PUIs).
  • All inpatient visitors will be screened for residency and travel using the cross-state travel map. Counties that require quarantine will not be allowed admittance. Visitors and travel from green counties within New England and New York may visit CVMC.

View map: Cross State Travel Information | Vermont Agency of Commerce and Community Development.

  • Inpatient visitors may screen for entry between the hours of 10am-6pm at the main entrance only.
  • All designated visitors/support persons/exceptions must be over the age of 16. They must pass the health and travel screening upon entry and wear a mask for the duration of their visit.
    • If the designated visitor is present at the time of the patient’s admission, they will share their contact information and be provided a visitor wristband.
    • Designated visitors not present at the time of admission would enter at the main entrance between 10am and 6pm and proceed to the information desk to present their ID to receive a wristband.
    • The designated visitor is to show the screeners their wristband and sign the visitor log book at the information desk each time they visit.
    • Designated visitors for patients in the Emergency Department and Surgical Services do not need wristbands.
    • Visitation designation cannot be transferred to another visitor.
  • Patients in End-of-Life Care: Two designated support people are permitted. Exceptions are allowed for one time visits only and must be pre-arranged with the care team. Maximum number of four visitors are permitted in a patient room at one time and must be managed by the family. Only designated visitors are allowed in waiting areas, not to exceed 4 people. Visits after 6 pm must be pre-arranged with the care team. For COVID safety, we ask that one time visits are limited to as few people as possible.
  • End-of-Life Planning: Families members involved in end of life planning are to pre-schedule a meeting with the Palliative Care Team. If this meeting is in person, they are to follow the process for designated visitors and report to the information desk after screening.
  • Clergy: All denominations are supported by our CVMC Chaplain program. Chaplains can arrange for a virtual visit with the patient’s own clergy upon request. Visitation by a Catholic Priest for Last Rites may pre-arranged with a CVMC Chaplain or through the Palliative Care Program.
  • Hospice Care: Central Vermont Home Health and Hospice nurses and social workers are allowed to enter daily to visit their patients.
  • ICU, 2 North, and 2 South: One designated visitor. Designated visitors requesting to stay with a patient overnight must be pre-approved by the Nursing Supervisor. This decision will be based on the patient’s care plan and whether or not the patient is in a single or double occupancy room.
  • Labor and Delivery: One designated support person. This person is to remain with the patient on the unit and may stay the night. The designated support person must have their mask on when they leave the patient room and when hospital staff enter the patient room. Hospital contracted doulas are permitted as an additional support person. If an infant is required to stay after the mother is discharged, visitation should follow the pediatric guideline.
  • Pediatrics: Two parents/guardians, or one parent/guardian and visitor, may accompany pediatric patients for their entire stay.
  • Inpatient Psychiatry: No visitors until further notice.
  • Emergency Department: One designated visitor. Two parents/guardians, or one parent/guardian and visitor, may accompany pediatric patients. Designated visitors, parents, and guardians must sign the Emergency Department visitor log book.
  • Surgical Services: One designated support person to escort a patient undergoing surgery or procedure. This person must remain in the designated waiting area for the duration of the procedure. Visitors are tracked by the Surgical Services check-in desk.
  • Woodridge Rehabilitation and Nursing: No inside visitors until further notice. Outdoor visitation by family members of residents is to be scheduled on certain days/times by the Administrator or Social Services. This includes following weekly updates for any out of state visitors to outdoor visitation. End of life/compassionate care visits, as approved by the Medical Provider team and Administrator, allows for 2 family members over the age of 12 for 1 hour.
    All personnel, essential workers approved vendors, allied professionals or visitors must be screened, wear masks and don PPE upon entry and while remaining in the facility.
  • Credit Union Customers: Customers to the credit union must pass the health screening to enter the building. Screeners at the main entrance will call the credit union to announce customers by name that will be arriving.

Exceptions: The Chief Medical Officer, Chief Nursing Officer and the Administrator of Woodridge, in collaboration with CVMC’s infectious disease team, will review other exceptions.


No visitors are permitted except the following. All visitors will be screened on entry.

  • Medical Clinics, Diagnostic Imaging, Laboratory, and ExpressCare: One support person over the age of 16 is permitted to accompany patients to visits if the patient requires support or assistance to access their appointment.
  • Prenatal Ultrasounds: One designated support person.
  • Prenatal Testing in Women and Children’s Unit: One designated support person.
  • Pediatrics: Two parents/guardians, or one parent/guardian and a visitor, may accompany pediatric patients.

General Notes:

  • This policy will be modified on a case-by-case basis for unique circumstances.
  • Designated visitors are asked to remain in the patient room during their visit and not congregate in hallways, waiting rooms or lobbies. The designated visitor for a surgical patient must remain in the Surgical Services waiting area. Inpatient and Emergency Department visitors that are here for an extended period of time may purchase food in the cafeteria and return to the patient room to eat.
  • We will make every effort to support patient and family interaction by deploying the use of technology whenever possible.
  • Everyone is asked to sanitize their hands upon entry/exit from the building, entry/exit from the unit or clinic and entry/exit from patient rooms.
  • Employees are restricted from visiting patients either on or off-duty unless they are the designated visitor.
  • Any visitor who does not comply with this policy will be asked to leave the premises.