Family Medicine - Waterbury

A Central Vermont Medical Center family medicine practice with special interests in pediatrics and adult medicine as well as dermatology, gynecology, orthopedics and infectious diseases.

A Central Vermont Medical Center family medicine practice with special interests in pediatrics and adult medicine as well as dermatology, gynecology, orthopedics and infectious diseases.

Services

  • Management of acute & chronic illnesses
  • Gynecological exams
  • Health maintenance examinations
  • Coordination of care with specialty physicians
  • Minor surgical procedures
  • Immunizations
  • Hospital treatment through CVMC Hospitalist Program
  • Family planning
  • Well-child exams
  • Sports & camp physicals
  • Osteopathic manipulation
  • Sports Medicine
  • Social Work & Health Coordination
  • Care Management
  • Medication Assisted Treatment (MAT) - Our Medication Assisted Treatment (MAT) program assists patients addicted to opioids with medication and other supports to help them in their recovery.

Primary Care Mental Health Integration (PCMHI)

What is PCMHI?

Primary Care Mental Health Integration (PCMHI) is a program that provides mental health and/or psychiatric treatment in the primary care office. It is designed to make mental health care more available to patients who need/want it. PCMHI involves a team of mental health professionals who work closely with primary care providers (PCPs) to learn about a patient's specific mental health needs and help provide treatment.

Why am I being referred to PCMHI?

Mental health conditions like depression and anxiety are common and can impact your overall health. Your PCP has begun to address and treat your mental health concerns, though you may not yet be seeing improvement in your symptoms. A referral to the PCMHI program allows a specialized team of mental health professionals to make recommendations about medications, provide therapy, and/or help with referrals to other services.

How does the program work?

  1. Your PCP sends a referral to the PCMHI team.
  2. The PCMHI team reviews your medical chart and will either schedule an appointment with you, or provide recommendations to your PCP.
  3. Your PCP will incorporate the recommendations into your care plan.
  4. If needed, a member of the PCMHI scheduling team will call you to schedule an appointment with a member of the PCMHI team.

    Sports Medicine

    Catherine Mygatt Naden, MD is a Primary Care Sports Medicine physician whose areas of expertise include chronic and acute joint problems, stress injuries, non-surgical or undifferentiated fractures, concussions, and female athlete triad. She will work with the patient and rehab services to formulate and facilitate a rehabilitative plan, and refer to orthopedic surgery when operative management is indicated.

    Additional office-based therapeutic modalities include ultrasound diagnostics, ultrasound-guided joint injections, casting and splinting, and osteopathic manipulative techniques.

    Rehabilitation Therapy

    Central Vermont Medical Center’s Rehabilitation Therapy strives to meet your needs and return you to work and play as soon as possible. Our Waterbury location offers both Physical Therapy and Occupational Therapy.

    ​Appointments are available Monday through Friday. Call 802-225-3946.

    Learn more about all of our rehabilitation therapies and locations.

    Emergencies

    Emergency situations are given immediate attention. We provide 24-hour physician coverage for emergencies. When you call after hours, you will hear our answering machine, which will provide instructions on what to do. The on-call doctor will return your call if requested. Please do not leave a message if it is not an emergency. Call back during regular office hours. In extreme emergencies, please call 911. When you arrive at the hospital, please identify yourself or your child as our patient.

    Test Results

    We will notify you of all lab and x-ray results. If you have an appointment scheduled shortly after your test, we will go over the results with you during your office visit. We may also contact you by phone or mail. If you have not heard from us within two weeks of your test, please call our office.

    Sign up for MyChart to view your test results through our patient portal: mychart.uvmhealth.org/MyChart

    Fees

    Our practice requires payment at the time services are rendered. We will directly bill Blue Cross/Blue Shield, Medicaid, Medicare, MVP, and Cigna. We also accept cash, check, and MasterCard/Visa. We may bill other insurance companies as a courtesy to our patients; however, payment is ultimately your responsibility. We do offer a Financial Assistance Plan for those who qualify.

    Co-pays are due at time of service.

    About Your Appointment

    • If you are unable to keep a scheduled appointment, please give us 24 hours' notice so that we can use your appointment time for another patient.
    • Please contact our office if you will be more than 15 minutes late. We may need to reschedule your appointment for another time.
    • Help us keep your records as current as possible. Let us know if there are any changes to your address, phone number, insurance company or other pertinent information.

    Family Medicine - Waterbury wants to make the process for refilling prescriptions as easy and efficient as possible. We want you to get the prescriptions you need with as few phone calls as possible.

    Here are suggestions that we think will help us reach this goal:

    Call Your Pharmacy First

    Even if your bottle says no refills, call your pharmacy first. We work with them daily to make sure that you have the medications you need when you need them.

    To prevent patients from running out of their medications, most pharmacies fax a refill request to us when your prescriptions need to be refilled. This happens behind the scenes automatically in some pharmacies. Therefore your new prescriptions may be at the pharmacy already.

    If you call the prescription line at Family Medicine - Waterbury: 371- 4685

    You must leave your name, date of birth, medication name, dose and frequency, and a phone number to reach you so we can insure the correct medication is processed for the correct patient.

    Please Allow 2 Business Days to Process Refills

    We receive many requests daily so we must have two business days to process prescription refill requests.

    Call your pharmacy and let them know if you are out of medication and ask them to request a refill.

    Sometimes We Cannot Refill Your Medication

    1. You may be overdue for an appointment. Our policy is that anyone taking medications must be seen once a year at least (more if recommended by your provider).
    2. Your insurance may require a Prior Authorization, which takes a minimum of 2 business days.
    3. It may be too soon for a refill. If it is not time to get a refill, your insurance company may not cover the cost.

    Picking up written prescriptions

    PLEASE notify us if a friend or relative is picking up your written prescription.

    That person may need to know your date of birth and have an ID.

    As our valued patients, we welcome your suggestions and/or
    comments about how the process works for you. Thank you.

    Waterbury Medical Center front entrance

    CVMC Family Medicine - Waterbury

    CVMC Family Medicine - Waterbury
    130 South Main Street
    Waterbury, VT 05676

    Fax

    802-244-4106

    Hours

    Monday:
    8:00 am-5:00 pm
    Tuesday:
    8:00 am-5:00 pm
    Wednesday:
    8:00 am-5:00 pm
    Thursday:
    8:00 am-5:00 pm
    Friday:
    8:00 am-5:00 pm