Contact Billing & Insurance

For billing and insurance information at Central Vermont Medical Center, contact us today.

Central Vermont Medical Center Patient Financial Service department is available to answer your hospital and professional healthcare services billing questions, including:

  • Billed charges
  • Third-party billing to government and commercial insurance carriers
  • Balances due
  • Payment arrangements
  • Account changes or updates
  • Requests for financial assistance through Central Vermont Medical Center's Patient Financial Assistance Program

Contact CVMC Patient Financial Services

If you have any questions, need assistance with your bill or want to make a payment, call:

802-847-8000 (Local)
800-639-2719 (Toll Free)

or email  
(Please do not send credit card information via email.)

Customer service phone hours are Monday through Friday, 8:30 a.m. – 4:00 p.m.
Our Medical Center Campus office is open Monday through Friday, 8:00 a.m. – 4:30 p.m.

Office Locations

Patient Financial Services
3 Home Farm Way
Montpelier, VT 05602

Central Vermont Medical Center Campus
130 Fisher Road (located in the Main Hospital, Basement)
Berlin, VT 05401

Mailing Address
CVMC Customer Service
P.O. Box 717
Brattleboro, VT 05302-0717

Frequently Requested Billing Telephone Numbers

​Banking, Insurance Securities and Health Care Administration ​





​Department of Social Welfare


​Department of Veterans’ Affairs


​Financial Medical Systems (FMS)


​Health Ombudsman Office


​Ladies First


​Medicare A & B




​PAR Management


​Sierra Tricare


​Vermont Center for Crime Victims

​1-800-750-1213 (in state only)

​VMC (Vermont Managed Care)

​1-802-847-4862 or 1-866-582-6836

​VT Dept for Children and Families

​1-802-863-7365 or 1-900-250-8427

​Women Helping Battered Women



​Collection Agencies ​

​Marcam Associates


​Allen Daniels Associates


​Arcadia Recovery Bureau

Collection Bureau of Hudson Valley

Gragil Associates




Attorney James L. Levy1-802-524-2108