Update on Network Cyberattack

Release Date: 
October 29, 2020


Updated October 29 at 3:30 pm.

The University of Vermont Health Network is working with the Federal Bureau of Investigation and the Vermont Department of Public safety to investigate a now confirmed cyberattack that has affected some of our systems. We expect that it will take some time to restore and we are working as quickly as possible to return to normal operations.

The attack has caused variable impacts at each of our affiliates. Staff are continuing to follow well-practiced standby procedures to ensure safe patient care. We understand the difficulty this causes for our patients and the community and apologize for the impact. There have been some changes to patient appointments and we are attempting to reach those patients who have been affected. We will continue to provide systems and patient service updates when they are available.

All media inquiries regarding the investigation should be directed to FBI Public Affairs Specialist Sarah Ruane at scruane@fbi.gov.

UVM Health Network Service Status

Alice Hyde Medical Center – Malone, NY

Maintaining all patient care services.

Central Vermont Medical Center – Berlin, VT

Maintaining all patient care services, but patients may experience delays.

Champlain Valley Physicians Hospital – Plattsburgh, NY

Maintaining all patient care services, but physician practice patients may experience slight delays.

Elizabethtown Community Hospital – Elizabethtown, NY

Maintaining all patient care services.

Porter Medical Center – Middlebury, VT

Maintaining all patient care services.

UVMHN Home Health and Hospice

Maintaining all patient and resident care services

UVM Medical Center – Burlington, VT

Rescheduling some elective procedures scheduled for Thursday, 10/29, with the hope of resuming procedures on Friday, 10/30.

**Access to the MyChart Patient Portal is currently unavailable**