Orthopedics Office- Lead Administrative Assistant

Job Description

POSITION SUMMARY

Under the direction of the Office Supervisor, the Administrative Assistant Team Leader assumes responsibility for the daily performance of the practice’s front office operations.   Responsibilities include monitoring clinician schedules for optimal access and productivity, timeliness and accuracy of patient follow up testing or referrals (including necessary prior authorizations), excellence in customer service and prompt follow with patient questions or concerns, and navigator specialist for all new patients to the practice. The Team Leader will maintain absolute confidentiality of all patients’ records, medical treatment and diagnosis and abide with all policies and procedures of the practice.

BASIC KNOWLEDGE

Knowledge of medical office operations.  Must demonstrate prior knowledge of computer operation.

MINIMUM REQUIREMENTS

High School Diploma, Associates Degree or equivalent experience

EXPERIENCE

One to three years experience required in a medical office setting with billing experience.  Experience with computer scheduling preferred.