802-371-4100

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Family Medicine - Waterbury

A Central Vermont Medical Center family medicine practice with special interests in pediatrics and adult medicine as well as dermatology, gynecology, orthopedics and infectious diseases.

Location

Waterbury Medical Center
130 South Main Street
Waterbury, VT 05676

Contact Information

Phone:
802-244-7874
Fax:
802-244-4106
Prescriptions:
802-371-4685

Hours

Mon to Thu: 8:00 am - 8:00 pm
Fri: 8:00 am - 5:00 pm
Sat: 8:00 am - 12:00 pm

(By appointment Only)

A Central Vermont Medical Center family medicine practice with special interests in pediatrics and adult medicine as well as dermatology, gynecology, orthopedics and infectious diseases.

Services

  • Management of acute & chronic illnesses
  • Gynecological exams
  • Health maintenance examinations
  • Coordination of care with specialty physicians
  • Minor surgical procedures
  • Immunizations
  • Hospital treatment through CVMC Hospitalist Program
  • Diabetic education
  • Family planning
  • Well-child exams
  • Sports & camp physicals
  • Bone density testing
  • Osteopathic manipulation
  • Simple radiological examination

Orthopedics and Sports Medicine

Dr. Mahlon Bradley from our Orthopedic and Sports Medicine medical group practice has office hours at Waterbury Medical Center on Wednesdays from 8:00 am to 4:00 pm.

He offers the following services:

  • arthroscopic procedures of the shoulder, hip and knee
  • joint replacement of the shoulder, hip and knee
  • reconstruction of the elbow, knee and ankle

Call 225-3970 for an appointment.

CVMC Rehabilitation Services at Waterbury

Central Vermont Medical Center’s Rehabilitation Therapy strives to meet your needs and return you to work and play as soon as possible. Our providers facilitate healing with many different therapies.

Pamela Eldredge, PTLauren Briere, MS, OTR/LJessica Olive, PT, and Lorelei Wyman, PT provide many of the specialties in Physical and Occupational Therapies from our newly renovated Waterbury office.

They provide care in many areas including:

Occupational Therapy (OT)

Available for patients seeking specialized treatment for upper extremity and repetitive stress injuries as well as neurological impairments affecting vision, cognition and daily activity.

Physical Therapy (PT):

  • Orthopaedics
  • Vestibular Rehabilitation
  • Manual Physical Therapy
  • Pelvic Floor/ Urinary Incontinence
  • Manual Therapies
  • Postural Restoration
  • Lymphedema and Edema Management
  • General Neurology
  • Aquatic Therapy (at Golden Eagle Resort). Learn more about how aquatic therapy can benefit you.

Appointments are available Monday through Friday. Call 802-371-4242.

Learn more about all of our rehabilitation therapies and locations.

Emergencies

Emergency situations are given immediate attention. We provide 24-hour physician coverage for emergencies. When you call after hours, you will hear our answering machine, which will provide instructions on what to do. The on-call doctor will return your call if requested. Please do not leave a message if it is not an emergency. Call back during regular office hours. In extreme emergencies, please call 911. When you arrive at the hospital, please identify yourself or your child as our patient.

Test Results

We will notify you of all lab and x-ray results. If you have an appointment scheduled shortly after your test, we will go over the results with you during your office visit. We may also contact you by phone or mail. If you have not heard from us within two weeks of your test, please call our office.

Fees

Our practice requires payment at the time services are rendered. We will directly bill Blue Cross/Blue Shield, Medicaid, Medicare, MVP, and Cigna. We also accept cash, check, and MasterCard/Visa. We may bill other insurance companies as a courtesy to our patients; however, payment is ultimately your responsibility. We do offer a Financial Assistance Plan for those who qualify.

Co-pays are due at time of service.

About Your Appointment

  • If you are unable to keep a scheduled appointment, please give us 24 hours' notice so that we can use your appointment time for another patient.
  • Please contact our office if you will be more than 15 minutes late. We may need to reschedule your appointment for another time.
  • Help us keep your records as current as possible. Let us know if there are any changes to your address, phone number, insurance company or other pertinent information.
Richard A. Burgoyne, MD
Family Medicine Physician
Medical Director, ExpressCare
William J. Cove, DO
Internal Medicine Physician
Jennifer B. Gelbstein, MD
Family Medicine Physician
Alison Hobart, NP
Family Medicine Nurse Practitioner
Christine Payne, MD
Family Medicine Physician

Family Medicine - Waterbury wants to make the process for refilling prescriptions as easy and efficient as possible. We want you to get the prescriptions you need with as few phone calls as possible.

Here are suggestions that we think will help us reach this goal:

Call Your Pharmacy First

Even if your bottle says no refills, call your pharmacy first. We work with them daily to make sure that you have the medications you need when you need them.

To prevent patients from running out of their medications, most pharmacies fax a refill request to us when your prescriptions need to be refilled. This happens behind the scenes automatically in some pharmacies. Therefore your new prescriptions may be at the pharmacy already.

If you call the prescription line at Family Medicine - Waterbury: 371- 4685

You must leave your name, date of birth, medication name, dose and frequency, and a phone number to reach you so we can insure the correct medication is processed for the correct patient.

Please Allow 2 Business Days to Process Refills

We receive many requests daily so we must have two business days to process prescription refill requests.

Call your pharmacy and let them know if you are out of medication and ask them to request a refill.

Sometimes We Cannot Refill Your Medication

  1. You may be overdue for an appointment. Our policy is that anyone taking medications must be seen once a year at least (more if recommended by your provider).
  2. Your insurance may require a Prior Authorization, which takes a minimum of 2 business days.
  3. It may be too soon for a refill. If it is not time to get a refill, your insurance company may not cover the cost.

Picking up written prescriptions

PLEASE notify us if a friend or relative is picking up your written prescription.

That person may need to know your date of birth and have an ID.

As our valued patients, we welcome your suggestions and/or
comments about how the process works for you. Thank you.