Waterbury Medical Associates

WATERBURY MEDICAL IS BACK IN THEIR FACILITY AS OF JANUARY 23rd. Read more

Waterbury Medical Associates is a primary care practice with special interests in pediatrics and adult medicine as well as dermatology, gynecology, orthopedics and infectious diseases.

From L to R: Christine Payne, MD; William Cove, DO; Jennifer Gelbstein, MD; Richard Burgoyne, MD;
Alison Hobart, NP

Services

• Management of acute & chronic illnesses
• Gynecological exams
• Health maintenance examinations
• Coordination of care with specialty physicians
• Minor surgical procedures
• Immunizations
• Hospital treatment through CVMC Hospitalist Program
• Diabetic education
• Family planning
• Well-child exams
• Sports & camp physicals
• Bone density testing
• Osteopathic manipulation
• Simple radiological examination

Emergencies

Emergency situations are given immediate attention. We provide 24-hour physician coverage for emergencies. When you call after hours, you will hear our answering machine, which will provide instructions on what to do. The on-call doctor will return your call if requested. Please do not leave a message if it is not an emergency. Call back during regular office hours. In extreme emergencies, please call 911. When you arrive at the hospital, please identify yourself or your child as our patient.

Prescription Policy

Our office has a prescription refill line for medications that are taken on a regular basis. We ask that you call 371-4685 at least 48 hours before your medications are needed. Please leave a message following the instructions on the voice mail to include your name, date of birth, medication, dosage, and the name of your pharmacy. Please call during regular office hours for prescription refills, unless it is an emergency.

Test Results

We will notify you of all lab and x-ray results. If you have an appointment scheduled shortly after your test, we will go over the results with you during your office visit. We may also contact you by phone or mail. If you have not heard from us within two weeks of your test, please call our office.

Fees

Our practice requires payment at the time services are rendered. We will directly bill Blue Cross/Blue Shield, Medicaid, Medicare, MVP, and Cigna. We also accept cash, check, and MasterCard/Visa. We may bill other insurance companies as a courtesy to our patients; however, payment is ultimately your responsibility. We do offer a Financial Assistance Plan for those who qualify.

Co-pays are due at time of service.

About Your Appointment

• If you are unable to keep a scheduled appointment, please give us 24 hours' notice so that we can use your appointment time for another patient.
• Please contact our office if you will be more than 15 minutes late. We may need to reschedule your appointment for another time.
• Help us keep your records as current as possible. Let us know if there are any changes to your address, phone number, insurance company or other pertinent information.