Understanding Your Bill

You can be assured that at CVMC we will do everything possible to help you understand your medical center bill and the coverage you're entitled to.  Staff in Patient Financial Services is ready to help.  

Cost Estimates

If you'd like to discuss an estimate on how much a certain procedure will cost (either at the medical center or offered by a specific provider or practice), please contact our financial advisors at  802-371-4392 or by emailing: CVMC.PFSDept[at]cvmc[dot]org.

Your Medical Center Bill

Your medical center bill is based on the costs associated with the amount of time you spend in CVMC, the type of room you stay in, and the hospital services and medications ordered for you by your physician.  

The bill may also be for a visit to one of our medical group practices or to see your primary doctor.

Every patient is entitled to receive a summary and itemization of total charges or bill after being discharged. The bill is available upon request at no charge.

To control costs, we do not send patient statements until all insurance processing has been resolved. Patient statements will show charges, payments, (insurance and personal) and adjustments.

Note: Physicians on staff at CVMC may or may not participate in your insurance providers plan. If you need information about a specific physician's participation, please contact your insurance company.

Insurance Information

Click here to view Insurance Information

Credit Policies and Free Care

If you find payment of your hospital bill would be a hardship, please contact one of our financial counselors to discuss a monthly payment plan, or to apply for financial assistance. Their phone number is 802-371-5999. This notice is printed on all of our patient statements.

The following options for payment are available: cash, check, MasterCard or Visa.  If you are unable to pay, you may be eligible for the Healthcare Assurance Program.  Depending on your financial situation, you may eligible for free care  or at a reduced cost.  To learn more, click here.   

What You Need to Do:

• carry your insurance information with you
• know what your policy will and will not cover
• make arrangements with the medical center to pay for bill in installments if necessary

CVMC's Hospital Report Card: Learn more about CVMC's quality of care and finances.